Billing and invoicing
Delivery and order records become invoices. A person approves each one before it is sent.
Channel. WhatsApp and email
Works with. Xero, Detrack, Google Sheets
Managed agents
Four agents. One back office.
Each agent does one job, in WhatsApp or email, and in the systems you already use. You keep the approval.
Payment collection
Overdue invoices are followed up as a conversation, and every reply is kept against the invoice.
Channel. WhatsApp
Works with. Xero
Customer service
Routine questions are answered from the record of the job, the order, or the invoice.
Channel. WhatsApp and email
Works with. Detrack, Xero, Google Sheets
Order intake
An order taken in a chat is captured once, in the sheet or system the team already uses.
Channel. WhatsApp
Works with. Google Sheets, Xero
Tell us which workflow hurts most.
Twenty minutes is enough to see whether a managed agent fits. Or send a note on WhatsApp.